Substitution Policy
At ManilaCakeShop.com, our primary aim is to ensure the timely delivery of your chosen cakes and confections. In certain instances, the specific cake or arrangement you've selected may require substitutions. Please rest assured that any substitutions made will be of equal or greater value, maintaining the quality and essence of your order.
Our goal is to closely replicate the requested cake or arrangement, utilizing items that are similar in appearance and value. Substitutions may be necessary to accommodate unforeseen circumstances and ensure the prompt delivery of your order.
For cake assortments, designs, and sizes, substitutions may be made to meet your selected preferences. We will strive to maintain the overall theme and flavor profile, providing you with a delightful and satisfying experience.
While we make every effort to ensure consistency in our offerings, variations may occur based on factors such as product availability and seasonal considerations. Any substitutions made are done with your satisfaction in mind.
In the case of specialty items, gift packages, or custom orders, substitutions may be made in the contents or packaging. Be assured that any replacements will be of equal or greater value, and we will endeavor to preserve the uniqueness of the original selection.
Our commitment is to provide you with a seamless and enjoyable experience. If you have specific preferences or concerns, please feel free to reach out to our customer service team, and we will do our best to accommodate your requests. Thank you for choosing ManilaCakeShop.com for your cake and confectionery needs.